User onboarding can be tedious. Even more, Whatfix makes it engaging by helping you easily design interactive product tours, onboarding task lists or provide just-in-time contextual guidance.
- Personalizes User Onboarding Experience
Personalization is key to engagement. Whatfix provides user-level segmentation helping you create personalized user onboarding experiences which in turn leads to a higher level of engagement.
Other Benefits of Whatfix
User onboarding can be tedious. As a result, Whatfix makes it engaging by helping you easily design interactive product tours, onboarding task lists or provide just-in-time contextual guidance. Whatfix ensures that their users develop a high level of application proficiency within a short time
- Customer Support Improvement
While in-app customer support helps reduce the overall support overhead, Whatfix’s technical help solutions can also be used across multiple touch points like email, chat or social media to respond to customer queries.
- Reduction in training Effort and Accelerate Performance
Traditional employee training programs take a lot of effort and are ineffective. Whatfix’s interactive on-the-job training solution enables employees to learn while doing within the business application.
- Increase Employee Engagement and Customer Awareness
Because employee engagement is important, On-demand employee training with Whatfix’s Self-Help widget allows your employees to access all the training resources right from within your web application. As a result, employees can save time on searching for guides and reduces human errors